Contact and Support
We don't run a phone line or a support inbox. Every order placed through this site is handled by Amazon, and their support team can help with anything about it, including returns and repairs. Questions about the hammers themselves are answered on the homepage.
About an order
Amazon Customer Service
Your receipt, tracking number and return window are all in your Amazon order. Start there and the support agent can already see what you bought and when, so you won't have to explain it twice. They handle:
- Where the package is and when it arrives
- Returns, exchanges and refund status
- A charge that does not look right
- A hammer that arrived damaged or with a loose head
- The wrong head weight, face or handle in the box
- Warranty and repair questions about a hammer you bought
Shipping, payment, returns and complaints are handled only through Amazon. Open the order and pick the item to see your options.
About the hammer
Model and Handle Questions
Most questions are about which weight to buy, milled or smooth face, or which replacement handle fits. The comparison table and the handle chart on the homepage cover all three.
- Compare every Dalluge model
- Which hammer fits your work
- 14 oz, 16 oz or 21 oz
- Replacement handles and care
- Full FAQ
Head feels loose on a 16 oz titanium model? Check the two screws that hold the hickory handle to the titanium shank before anything else. They can loosen with use.
To reach the site administration, use the contact form in this domain's WHOIS record.